Juliana Tu, Escrow Manager
Since the advent of the Windows based software programs our company had been looking for an escrow software program that was efficient, user friendly and not cost prohibitive. We must have looked into and tried at least 5 different programs through the years, including one developed by an out-of-state company.
In the Spring of 2008, after years of working with 2 different softwares in tandem, we finally decided that we needed to consolidate and use only 1. This is when we went back to RBJ and looked further into what they had to offer. The ease of transition and its user friendliness may have been huge selling points, but they also had just installed the ability to pull external documents to make it a permanent addition to the electronic file. You could say that this one single feature sold us on their system. The cost might have started out a little higher but we found that their commitment to R & D and their technical support makes it worth while. We are absolutely thrilled that we made this change. We have a true appreciation of RBJ’s software, the company and the people who support it because we have been elsewhere and we have extensive knowledge of what is out there. There is no comparison."
Mica Mcilwain, Manager
California Preferred Escrow
We recently transferred our system over to RBJ and we couldn’t be happier with the level of service and quality of product we’ve received. Everyone has been amazing--from Hilda and the initial setup, our personalized training from the interior staff, and the customization of our system to better serve our clients.
Needless to say, we were with a system that wasn’t this way. To go now to what I call the ‘Cadillac System’ our industry has to offer…I’m thrilled and pleased to be working with RBJ.”
Geoffrey Disch, President, & Kathy Lozano, CSEA
RBJ Software has played a major role in the growth and success of Green Escrow Services. We both used many other escrow software applications before opening. About two years in, we upgraded to RBJ. It’s been a world of difference! RBJ Software gives us the tools we need to work faster and better – and most importantly – provide the excellent service we’re known for and continue to grow the company.
Having lots of experience with other escrow software, we can tell you RBJ is the best we've used and it was the best decision we made for Green Escrow Services. The software, services and support are great – and everyone there is wonderful to work with."
John R. Goodwin, Director of Operations
Talbrook II Escrow Corp has worked with RBJ Software, Inc. for well over 9 years providing us with a wonderful array of software solutions. From time to time we run into situations where we need specific solutions for a complex problem and even simple little changes to accommodate a work flow issue and RBJ has always completed those requests with great speed including uploading it to all of our branches.
Genia Engelstad, Co-Owner, Vice President, Office Manager & Escrow Officer
From my perspective as Owner and Office Manager I can’t say enough about the staff at RBJ. They don’t just know their software .. they know ESCROW. They GET the challenges that we in the escrow industry face on what seems like a daily basis. The recent HUD changes is a prime example BUT not the only example of how RBJ has stepped up to the plate and helped me and my staff work through an escrow problem! Ray has assembled an excellent group of really nice dedicated individuals. Hilda, Cynthia, Jenny, and Lexie, to name a special few, have been especially helpful to me when changing forms; adding wording and giving me helpful suggestions. I have not encountered one person who works at RBJ that is not extremely helpful and responsive to my URGENT requests! I think of RBJ as an extension of the ELITE Family as I know that I can always rely on them! Thanks RBJ … without you our clients wouldn’t be able to EXPERIENCE the ELITE difference a big part of which is your interactive software."